Minimum Qualifications Benefits Supplemental Questions
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF INTELLECTUAL AND DEVELOPMENTAL DISABILITIES, WEST TENNESSEE REGIONAL OFFICE DIVISION, MADISON COUNTY
Education and Experience: Graduation from an accredited college or university with a bachelor's degree in special education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field and experience equivalent to three years of professional developmental disabilities and/or mental health work, of which one year must include professional developmental disabilities work.
Substitution of Experience for Education: Qualifying professional developmental disabilities or mental health work may substitute for the required education on a year-for-year basis to a maximum of four years (e.g., experience equivalent to one year of full-time work in one or a combination of the above listed fields may substitute for one year of the required education).
Substitution of Education for Experience: Additional graduate coursework in special education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field may be substituted for the required experience on a year-for-year basis to a maximum of one year, there being no substitution for the one year of specialized experience.
Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of professional developmental disabilities and/or mental health work, of which one must include professional developmental disabilities work.
Necessary Special Qualifications: None.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Summary: Under general supervision, is responsible for professional intellectual and developmental disabilities staff advisory and coordinative work of considerable difficulty and/or supervisory work of average difficulty; and performs related work as required.
Distinguishing Features: This is the highest class in the IDD Program Specialist sub-series. An employee in this class supervises professional staff and/or performs intellectual and developmental disabilities program work of considerable scope and complexity. An employee may be assigned to the central or a regional office or to a developmental facility where the individual independently or through professional employees provides technical assistance to program providers, monitors program compliance, gathers and disseminates information, and/or performs other functions relating to intellectual and developmental disabilities program administration. This class differs from IDD Program Specialist 2 in that an incumbent of the latter performs at the working level.
* Decision Quality
* Problem Solving
* Developing Direct Reports and Others
* Conflict Management
* Confronting Direct Reports
* Action Oriented
* Organizational Agility
* Customer Focus
* Ethics and Values
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
* Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Knowledge of the structure and content of language including the meaning and spelling of words, rules of composition, and grammar.
* Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
* Knowledge of arithmetic and its application.
* Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
* Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
* Understanding the implications of new information for both current and future problem-solving and decision-making.
* Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* Using mathematics to solve problems.
* Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
* Understanding written sentences and paragraphs in work related documents.
* Talking to others to convey information effectively.
* Communicating effectively in writing as appropriate for the needs of the audience.
* Teaching others how to do something.
* Actively looking for ways to help people.
* Being aware of others' reactions and understanding why they react as they do.
* Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
* Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
* Determining causes of operating errors and deciding what to do about it.
* Considering the relative costs and benefits of potential actions to choose the most appropriate one.
* Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
* Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
* Motivating, developing, and directing people as they work, identifying the best people for the job.
* Managing one's own time and the time of others.
* The ability to apply general rules to specific problems to produce answers that make sense.
* The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
* The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
* The ability to remember information such as words, numbers, pictures, and procedures.
* The ability to add, subtract, multiply, or divide quickly and correctly.
* The ability to listen to and understand information and ideas presented through spoken words and sentences.
* The ability to communicate information and ideas in speaking so others will understand.
* The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
* The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
* The ability to quickly make sense of, combine, and organize information into meaningful patterns.
* The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
* The ability to read and understand information and ideas presented in writing.
* The ability to communicate information and ideas in writing so others will understand.